Overview

First Data rigorously protects the privacy of our customers. It is our strict policy to never request sensitive account information such as account numbers, user names or passwords via unsecured channels such as e-mail. Any e-mail you or your merchants receive that asks for account information should be treated as unauthorized and should not be given a response. This type of unauthorized request is called phishing.

What is Phishing?

Online phishing (pronounced "fishing") is an attempt to trick someone into revealing personal or financial information online. Phishers use phony Web sites or deceptive e-mail messages that mimic trusted businesses and brands to steal protected information such as user names, passwords and credit card numbers. While we continue to take every possible step to prevent such attacks, responsibility also rests on each business to educate its employees on these scams to reduce risk and avoid becoming a victim. Read More »