About Us

Metro Merchant Services delivers the most advanced, cost effective, Customer oriented ePayment solutions to meet your business needs, As ePayment professionals, we are committed to providing exceptional products and services to our valued customers 24 hours-a-day, 7 days-a-week.

Since 1997, Mark Landis, President of Metro Merchant Services has been focusing on finding the right Merchants and keeping them as customers. Prior to the founding of Metro, Mark got involved in the industry by simply responding to an ad from an ISO who was looking for agents. Mark thrived with the ISO, but he knew there had to be better opportunities out there for him.

With this experience, Mark joined the Merchant Services team of a large local bank. More training and better organization led him to be the top producer in his regional market. But just adding accounts to make the numbers wasn’t what Mark saw as a long-term strategy. He wanted to not only add Merchant Accounts, he wanted to ensure that all of his hard work included competitive rates combined with the highest level of customer satisfaction in the industry. In order to accomplish this he would need to take the lead and start his own ISO. This strategy has allowed Metro to be recognized by one of the largest processors in the industry as having the lowest customer attrition rate they have ever seen.

Now, with over 13 years of experience as an ISO, Metro has agent representation nationally. We service thousands of merchants all over the country effectively and efficiently. Our focus has always been on providing the best customer service in the industry.  Mark and the Metro team work hard every day to ensure customer satisfaction

We are on your team.

Metro Merchant Services means business and our customers know that. You can count on us whether your business is mail order, a boutique, a cyberstore, or one of hundreds of other enterprises, we can give your business a boost. We have the products, services and expertise to help you streamline your operations. From merchant accounts, credit card processing, reducing fraud and chargebacks, to settling transactions in multi-currencies and building a web site, we can help you take advantage of your business opportunities—because we’re about making the most of your business. Join us. You’ll be in good company.

Metro takes pride in serving each customer personally. As a first point of contact, Metro gives each merchant the best possible attention when they call us. We do not just send the call to a help desk or call center where the merchant can end up frustrated and still not get their issue resolved. We also work closely with our ePayment Partners to make sure that they are properly trained and represent Metro in the best possible way. Each partner must work within the guidelines set by the company and maintain the highest level of integrity when dealing with our merchants and referral partners.

At Metro, we believe that what’s behind the product is what makes our products even better than most. From your own personal sales representative who’s always there to help you and your business, professional, technical support representatives who keep you up and processing, you can count on our exception service when you need it most. We maintain our systems with the highest levels of security for your protection and are here to resolve any processing issue in a timely manner.

 

 

 

 

 

 

 

 

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